sales assistant

Shepherds Bush
The Company

43 Charity Shops; 26 years in Charity Retailing and over 26 years helping disadvantaged children and young people in Romania with all that we do!

You will join a vibrant busy charity retail environment where no two days are the same and the local community is at the heart of everything that we do.

We are recruiting for a full-time Sales Assistant to join our Shepherds Bush Charity Shop's vibrant team of employees and volunteers as soon as possible.

Working Times

  • Location: FARA Shepherds Bush Charity Shop, London, W12 8LR
  • Shop Opening Hours: 10:00 – 18:00
  • 8 hour shift/ 30min break
  • 5 days per week rota (Friday, Saturday, Sunday, Monday, Tuesday)

*Location, days and times of work can always be changed by the Management. Our shops are open 7 days per week and time sheets may vary across our 44 shops 9-5, 10-6, 11-7

The Role

The Sales Assistant's main duty is to support the Shop Manager and team in the effective running of the shop.

As Sales Assistant your duties will include:

  • Sorting Donations
  • Steaming clothes
  • Pricing
  • Shop Displays
  • Till and Cash handling
  • Manual Handling
  • Maintaining a clean and tidy working environment
  • Creating and maintain a welcoming ambience
  • Dealing with customer issues and queries effectively
  • Networking with customers and the local community
  • Following the Company’s Policies and Procedures

The Candidate

  • At least 1 years' Retail experience
  • Customer Service Skills
  • Great Communication Skills
  • Good Team Player
  • Organised and Efficient
  • Hard working
  • Positive attitude

What We Offer

  • Internal policies and procedures training and support throughout your employment
  • £16000 annual salary, reviewed yearly every April
  • Option to work overtime if available
  • 28 days annual leave inclusive of bank and public holidays
  • 50% staff discount on the majority of goods in the shop you are working at
  • Cycle to work scheme
  • Childcare vouchers
  • Pension contribution

FARA Charity Shops supporting the work of FARA Charity transforming the lives of vulnerable and disadvantaged children and young people in Romania. FARA Enterprises Limited is wholly owned by the FARA Foundation. Registered Charity No. 1139349